We are thelab

A performance-driven agency led by creative people


We believe an informed perspective is key

We ground our work in the needs, expectations, and goals of our clients’ customers at every stage.

  • Quantitative & Qualitative Research
  • Consumer Segmentation
  • Target Profiling & Personas
  • Journey Mapping
  • Understanding Motivations & Barriers
  • User Testing & Heat Mapping
  • Analytics Configuration & Audits
  • Paid & Owned Social


We create from a user-first mindset

We are experts at engaging audiences through captivating visuals, compelling storytelling, and innovative design.

  • UI/UX Design
  • Design Systems
  • Content Creation
  • Creative/Art Direction
  • Brand Development
  • Big Swing Concepting
  • Performance Creative Programs
  • Motion + Edit


We believe technology should feel seamless

We build platforms, databases, and experiences that surprise, delight, and connect customers more deeply with brands they care about.

  • E-Commerce
  • Full Stack Engineering
  • Frontend Development
  • Backend Development
  • Accessibility Compliance
  • AI-powered Features
  • Full Scale Re-platforms
  • CMS Implementation
  • SEO & SEM
  • Quality Assurance
  • Manual & Automated Testing

Ready to hear more? Explore our work to see how we've powered other brands forward. Or reach out and let us know how we can help yours.

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Get to know us

We have offices around the globe that bring diverse perspectives to every project. Whether we are in person or on-screen, we make a point of making every connection meaningful.

Work With Us

New York

We are hiring

Los Angeles



Services Our Location

By the numbers

  • 140

    makers and doers

  • 2studios

    on-site photography and video production

  • 6.5avg years

    tenure of top client accounts