We are thelab
A performance-driven agency led by creative people
Insights
We believe an informed perspective is key
We ground our work in the needs, expectations, and goals of our clients’ customers at every stage.
- Quantitative & Qualitative Research
- Consumer Segmentation
- Target Profiling & Personas
- Journey Mapping
- Understanding Motivations & Barriers
- User Testing & Heat Mapping
- Analytics Configuration & Audits
- Paid & Owned Social
Creative
We create from a user-first mindset
We are experts at engaging audiences through captivating visuals, compelling storytelling, and innovative design.
- UI/UX Design
- Design Systems
- Content Creation
- Creative/Art Direction
- Brand Development
- Big Swing Concepting
- Performance Creative Programs
- Motion + Edit
Technology
We believe technology should feel seamless
We build platforms, databases, and experiences that surprise, delight, and connect customers more deeply with brands they care about.
- E-Commerce
- Full Stack Engineering
- Frontend Development
- Backend Development
- Accessibility Compliance
- AI-powered Features
- Full Scale Re-platforms
- CMS Implementation
- SEO & SEM
- Quality Assurance
- Manual & Automated Testing
Get to know us
We have offices around the globe that bring diverse perspectives to every project. Whether we are in person or on-screen, we make a point of making every connection meaningful.
Los Angeles
Istanbul
Sydney
By the numbers
- 140
makers and doers
- 2studios
on-site photography and video production
- 6.5avg years
tenure of top client accounts